Specialist Support From Atalaw Solicitors
If your home is damp, mouldy, leaking or unsafe and your landlord is ignoring you, you do not have to put up with it. Atalaw Solicitors are here to protect your rights as a tenant and help you pursue the repairs and compensation you may be entitled to.
We act for council tenants, housing association tenants and private renters across London whose landlords have failed to keep their homes in a reasonable state of repair. Our dedicated team provides clear, practical housing disrepair services so you can focus on your health, family and work – not chasing your landlord.
You will deal directly with qualified solicitors, not a call centre. We explain everything in plain English and keep you updated at every stage of your claim.
What Is Housing Disrepair?
Housing disrepair occurs when your landlord fails to carry out necessary repairs they are legally responsible for, and this causes damage to your home or affects your health and comfort.
Common examples include:
Persistent damp and mould
Leaks from roofs, gutters or pipes
Broken heating or hot water
Unsafe electrics or gas installations
Rotten windows, doors or flooring
Infestations (rats, mice, cockroaches, bedbugs), especially where linked to building defects the landlord is responsible for
If you have reported problems to your landlord and they have not been fixed within a reasonable time, you may have a strong claim.
How Atalaw’s Housing Disrepair Solicitors Can Help
As specialist housing disrepair solicitors, we:
Review your tenancy documents and repair history
Help you gather evidence, including photographs, witness statements, expert reports and medical records (where appropriate)
Formally notify your landlord and set a clear deadline for repairs
Negotiate for both repairs and compensation for the distress, inconvenience and any financial losses you have suffered
Issue court proceedings where your landlord fails to engage or refuses to do the work
Our goal is simple: to help ensure the repairs are carried out properly and to seek fair compensation for the impact the disrepair has had on you and your family.
Do I Have a Housing Disrepair Claim?
You may be able to claim if:
You are a council, housing association or private tenant
The problems are more than minor cosmetic issues
You have reported the issues to your landlord, letting agent or housing officer
They have failed to act within a reasonable timeframe
The disrepair has affected your health, your daily life or your belongings
Every case is different, so it’s important to get tailored housing disrepair advice.
What Can I Claim For?
Depending on your circumstances, you may be able to claim for:
A court order requiring your landlord to carry out repairs
Compensation for inconvenience and loss of enjoyment of your home (sometimes called “loss of amenity”)
A sum often calculated as a percentage reduction of your rent for the period you lived with disrepair, based on how badly your use of the property was affected
The cost of replacing or repairing damaged belongings (e.g. clothes, furniture, electrical items)
In some cases, compensation for health problems made worse by the conditions, where supported by medical evidence
We will work with you to prepare a clear, evidence-based claim that reflects the true impact of the disrepair on your life.
Our Simple Process
- Initial discussion
We speak with you about your housing issues, look at any photos and messages to your landlord and give initial guidance on your position. - Evidence and inspection
We help you gather further evidence and, where appropriate, arrange an independent expert survey of the property. - Letter of claim
We send a formal letter to your landlord setting out the problems, required repairs and the compensation you are seeking. - Negotiation or court
Many cases settle through negotiation. If not, we can take your case to court and represent you throughout.
Frequently Asked Questions
What counts as a housing disrepair claim in London?
A housing disrepair claim usually arises when your landlord fails to fix problems they are responsible for within a reasonable time after being told about them. This can include damp, mould, leaks, broken heating, unsafe electrics, damaged windows, faulty plumbing, pest issues linked to the condition of the property, or structural defects.
If these issues are affecting your comfort, health, or safety, you may be able to take action. Housing disrepair services used by London tenants rely on often focus on forcing repairs to be completed and seeking compensation where appropriate. Housing disrepair solicitors in London can assess whether your situation gives rise to a valid claim.
When should I speak to housing disrepair solicitors in London?
You should speak to housing disrepair solicitors in London tenants trust as soon as repair problems are being ignored, delayed, or repeatedly patched without being properly resolved. The earlier you get advice, the easier it can be to protect your position and gather useful evidence.
It is especially important to act quickly if the disrepair is affecting your health, damaging your belongings, or making your home unsafe. Housing disrepair services are designed to help tenants understand their rights and move matters forward. Experienced housing disrepair solicitors can review your circumstances and advise on the most sensible next step for your claim.
What can I claim for in a housing disrepair case?
A housing disrepair claim is not only about asking for repairs to be completed. In many cases, you may also be able to seek compensation for the inconvenience, discomfort, and disruption caused by living in poor conditions. If your personal belongings have been damaged, that may also form part of the claim.
In some situations, there may also be a claim where the disrepair has affected your health or prevented you from properly using parts of your home. Housing disrepair services London tenants use should look at the wider impact of the issue. Housing disrepair solicitors in London can help assess the full value of your case.
What evidence helps support a housing disrepair claim?
Strong evidence can make a significant difference when pursuing a claim. You should try to keep clear photographs of the disrepair, copies of emails, texts, or letters sent to your landlord, and notes showing when the problem started and how long it has continued. A record of missed appointments or failed repair visits can also help.
If the disrepair has affected your health or damaged your possessions, medical records or photographs of the damage may support your case further. Housing disrepair solicitors often help organise this evidence into a clear timeline. That is an important part of effective housing disrepair services and a strong legal claim.
How do housing disrepair services usually work?
Housing disrepair services usually begin with an initial review of your situation, including the condition of the property, the repair history, and the evidence you already have. Once the details are assessed, your solicitor can decide whether there are grounds to pursue a claim against the landlord.
The next stage often involves gathering further evidence and sending a formal letter setting out the repairs and compensation being sought. Many claims are resolved through negotiation, but some may need court action if the landlord fails to respond properly. Housing disrepair solicitors in London tenants choose should provide clear advice, straightforward communication, and practical support throughout the process.
Why Choose Atalaw Solicitors?
Specialist landlord & tenant expertise – Housing conditions and disrepair are key areas of our practice, and we understand both the law and the day-to-day reality of living with poor conditions.
Solicitor-led service – You are not passed between departments; you deal with a dedicated lawyer who knows your case.
Clear communication – We keep you updated in straightforward language, with realistic advice on outcomes and next steps.
Focused on your wellbeing – We know disrepair is stressful and can affect your physical and mental health. We work to bring matters to a resolution as efficiently as possible.
Independent legal firm – Instead of going through a claims management or housing disrepair company, you work directly with regulated solicitors acting solely in your best interests.
Contact Us Today
You do not have to live indefinitely with damp, leaks or an unsafe home. Atalaw Solicitors can help you enforce your rights and hold your landlord to account with specialist housing disrepair services London tenants can rely on.
📞 Call us 020 3581 9293 or email info@atalawsolicitors.com to speak to a member of our team.
Let us help you get your home put right – and seek the compensation you deserve.
We Can Also Help With
At Atalaw Solicitors, we handle the full range of property and tenant matters. If your situation also involves eviction threats, our team can help with that too. For broader disputes between landlords and tenants, or if your case needs to go to court, we are here to guide you every step of the way.
